Returns + Exchanges

Return Policy:

Online purchases may be returned for store credit within 14 days of receiving your order. Items must be in their original packaging, if applicable, and all original tags must be attached. Washed, worn, damaged, or final sale items will not be eligible for store credit or return.

To initiate a return, please go to our return portal. We will review the return request and let you know within 72 hours if the return is approved.

You will be issued a return shipping label (cost of $8) that we'll deduct from your credit toward future purchases in the amount of your original purchase once the return is received and processed.

Exchange Policy:

Need a different size/color? Please contact emilie@jaffis.com or call 904-249-4030 with any questions and we will be happy to help!